FREQUENTLY ASKED QUESTIONS

Templates Free Download

FREQUENTLY ASKED QUESTIONS

1. How can you access the purchased products?

You will be redirected to a download page after completion of the checkout process, where a link to download the product will be available. Also, you will receive the order details and download information via email as well.

3. What if you don’t receive any email on order completion?

You will receive an email containing order details and a download link on the completion of an order. However, sometimes you may not receive any email due to many reasons. Please first check the spam/junk folder of your email service provider. If you still can’t find any email, kindly use our Contact Page to reach us.

4. Do we provide customize or tailor-made templates?

Yes, we provide the service to make customize templates for our customers as per their specific needs. Also, you can purchase any of our existing templates and avail of our service to fully customize it to best fit your specific project needs. Kindly check our Templates Shop or visit Contact Page to reach us for customizing templates.

5. Is it safe to provide the payment/credit card information?

Yes, our store is using SSL Encryption Certificate and PCI DSS Compliant payment gateways. So, our focus is on maintaining high-level payment and data security for our customers.

6. Is this a one-time payment or a monthly subscription?

All our products are sold on One Time payment terms. We don’t offer any subscriptions at the moment.

7. What type of payment methods are accepted?

We accept PayPal, MasterCard, VISA, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, and Microsoft Pay.

8. Do we provide refunds?

Yes, we do provide refunds. Please check our Refund Policy for more details.

9. Can I customize or edit the templates?

Yes, you can customize or edit the templates to best fit your needs. However, any kind of re-selling or sharing of templates via email or website isn’t allowed.

10. Is TemplatesFreeDownload.com liable for any loss due to the wrong/incorrect use of templates?

No, TemplatesFreeDownload.com doesn’t take any responsibility and not liable for any loss incurred due to incorrect or inappropriate use of our templates. We provide templates developed by Project Management Professionals. However, choosing the right template and using it correctly for any project is the responsibility of our customers.